How do I tell if mine is affected?

All SRAM 12-speed shift brake levers sold separately as upgrade or replacement kits; affected levers have black hoods. SRAM's own notice adds more detail — see “Is this yours?” above.

What should I do about it?

Stop using the recalled levers immediately, inspect for looseness, and if the lever rotates or feels loose, take it to an authorized SRAM retailer for a free brake installation inspection and free clamp bolt tightening or replacement if needed. SRAM's own notice adds more detail — see “What to do” above.

Do the CPSC and SRAM say the same thing?

No — they differ on 3 points. We have not picked a side; both are set out under “Where these sources disagree” above.

When was this recall issued?

The notice is dated 2024-02-01. A recall does not expire — if your unit is in scope it still applies.

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Safety recall · February 1, 2024

SRAM 12-speed shift-brake levers

What can fail

The clamp bolt on the brake lever can come loose, causing the lever to rotate or become unstable and posing a crash hazard to the rider.

Per SRAMThe notice gives the failure mechanism: "SRAM has determined some these levers may rotate even after tightening the lever body fixing bolt. If the clamp bolt is inadequately securing the lever to the handlebar, it could result in a loose lever, which in turn could result in a crash." It adds that the shift lever "is a main control point while riding a drop bar style bicycle" and that if not properly tightened it "may slip or move when attempting to steer the bicycle or when going over a bump," leading to loss of control. The key added detail over CPSC is that the levers can rotate even after the fixing/clamp bolt has been tightened.

Is this yours?: All SRAM 12-speed shift brake levers sold separately as upgrade or replacement kits; affected levers have black hoods.Per SRAMThe SRAM notice specifies the affected products more precisely than the CPSC "all 12-speed shift brake levers" summary. It states the recall covers "all 12 speed eTAP AXS Red, Force, Rival, and Apex shift-brake levers produced prior to July 1, 2023 that were sold as aftermarket sets" — naming the four model tiers (eTap AXS RED, Force, Rival, Apex), a production date cut-off (produced prior to July 1, 2023), and the sales channel (sold as aftermarket sets). It further clarifies the aftermarket-vs-dealer distinction: "All 12 speed SRAM eTap AXS RED, Force, Rival, and Apex shift-brake levers which were not installed by a bicycle dealer on a new bicycle are involved in this recall. If your levers were on a complete new bicycle purchased at or installed by a bicycle dealer no action is required." The notice does NOT mention hood color (black) as an identifying criterion; it identifies affected units by model tier, production date, and sales channel instead.
What to do: Stop using the recalled levers immediately, inspect for looseness, and if the lever rotates or feels loose, take it to an authorized SRAM retailer for a free brake installation inspection and free clamp bolt tightening or replacement if needed.Per SRAMThe notice provides a specific self-check and a full re-torque procedure not in the CPSC summary. Self-check: apply light pressure to the shift lever body, pushing toward the center of the handlebar; do NOT forcibly rotate the lever body as this may damage the handlebar; if it rotates or slips, stop riding. Fix (both levers): tighten the lever body clamp bolt with a torque wrench to 6 N·m (6 Newton-meters) using a 5mm hex. Detailed steps: (1) roll the rubber hood cover back to expose the lever body fixing nut; (2) using a 5mm hex wrench/socket, loosen the fixing nut 2 full turns; (3) torque the fixing nut to 6 N·m; (4) repeat steps 2–3 two more times to remove excess blue thread patch from the fixing bolt; (5) loosen fixing nut 3 full turns, adjust lever to desired position, then tighten to 6 N·m and reposition the hood cover; (6) if not secure, visit an authorized SRAM retailer. The notice references a video clip of the inspection/retightening process and directs users to the dealer locator (https://www.sram.com/en/dealer-locator) to have the clamp bolt tightened or replaced at no cost if they lack the tools or comfort to do it. It also advises checking brake components before each ride.

What was recalled

Recalled SRAM Apex AXS shift brake lever
Photo: CPSC
Recalled SRAM Rival eTap AXS shift brake lever
Photo: CPSC
Recalled SRAM Red eTap AXS shift brake lever
Photo: CPSC
Recalled SRAM Force eTap AXS shift brake lever
Photo: CPSC
Recalled SRAM Force eTap AXS shift brake lever
Photo: CPSC

Where these sources disagree

The regulator’s notice and SRAM’s own don’t line up on the points below. We haven’t picked a side — read both and judge for your own bike.

CPSC identifies affected levers by hood color ('affected levers have black hoods'); the SRAM notice does not mention hood color at all, instead identifying affected units by model tier (eTAP AXS Red/Force/Rival/Apex), production date (prior to July 1, 2023), and sales channel (aftermarket sets not installed by a dealer on a new bicycle).
CPSC states the levers were 'sold At: Specialty bicycle stores nationwide from June 2019 through October 2023'; SRAM frames the affected population by production date, 'produced prior to July 1, 2023', rather than a sales-date window.
CPSC's remedy says consumers should stop use and get a free inspection at an authorized SRAM retailer where the bolt will be tightened or replaced; the SRAM notice additionally instructs consumers to perform their own tightness self-check and a self-service re-torque procedure (to 6 N·m) first, directing them to a dealer only if not comfortable or if the lever remains insecure.

Official releases

Common questions

How do I tell if mine is affected?: All SRAM 12-speed shift brake levers sold separately as upgrade or replacement kits; affected levers have black hoods. SRAM's own notice adds more detail — see “Is this yours?” above.
What can go wrong?: The clamp bolt on the brake lever can come loose, causing the lever to rotate or become unstable and posing a crash hazard to the rider. SRAM's own notice adds more detail — see “What can fail” above.
What should I do about it?: Stop using the recalled levers immediately, inspect for looseness, and if the lever rotates or feels loose, take it to an authorized SRAM retailer for a free brake installation inspection and free clamp bolt tightening or replacement if needed. SRAM's own notice adds more detail — see “What to do” above.
Do the CPSC and SRAM say the same thing?: No — they differ on 3 points. We have not picked a side; both are set out under “Where these sources disagree” above.
When was this recall issued?: The notice is dated 2024-02-01. A recall does not expire — if your unit is in scope it still applies.

Source: U.S. Consumer Product Safety Commission (CPSC), public-domain recall data. Quiver is not affiliated with or endorsed by the CPSC. We match recalls by brand and part type — confirm your exact unit against the official notice before acting.